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gammatrixa
Welcome What We Do About the Company Contact
Welcome What We Do About the Company Contact

Data Privacy Policy

How we collect, use, and protect your personal information

Last updated: 15th January 2026

Introduction

gammatrixa Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or interact with us.

As a data controller, we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Policy.

Data We Collect

We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, information collected automatically through your use of our services, and information from third-party sources where appropriate.

Information You Provide to Us

  • Contact information (name, email address, phone number)
  • Institution details (organisation name, role, department)
  • Communication preferences and marketing consent
  • Messages and correspondence sent to us
  • Account information for our analytics platforms
  • Technical requirements and system specifications

Information Collected Automatically

  • Website usage data (pages visited, time spent, navigation patterns)
  • Device information (browser type, operating system, IP address)
  • Location data (country and region based on IP address)
  • Cookies and similar tracking technologies
  • Log files and analytics data

How We Use Your Information

We use the personal data we collect for various legitimate business purposes. How we use your information depends on the services you use and your relationship with us. We use of your data is based on legal grounds including consent, legitimate interests, contractual necessity, and legal obligations.

Primary Uses

  • Providing and maintaining our analytics services
  • Processing and responding to your enquiries
  • Delivering customer support and technical assistance
  • Improving our services and developing new features
  • Sending service-related communications and updates
  • Ensuring security and preventing fraud

Marketing Communications

With your consent, we may use your information to send you marketing communications about our services, industry insights, and relevant educational content. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, such as cloud hosting providers, email services, and analytics platforms. These providers are contractually bound to protect your data and use it only for the specific purposes we authorise.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, subject to appropriate data protection safeguards.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for which it is processed.

Retention Periods

  • Contact enquiries: 3 years from last contact
  • Client account data: Duration of service agreement plus 7 years
  • Marketing communications: Until you unsubscribe or 3 years of inactivity
  • Website analytics data: 26 months
  • Legal and compliance records: As required by applicable law

International Data Transfers

As we operate across the European Union and work with international service providers, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.

Your Rights

Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have several rights regarding your personal data:

Right of Access

You have the right to request confirmation of whether we process your personal data and, if so, to access that data and receive information about how it is processed.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you can request that we delete your personal data, such as when it is no longer necessary for the original purpose or if you withdraw consent.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as while we verify its accuracy or assess our legitimate grounds for processing it.

Right to Data Portability

Where technically feasible, you can request that we provide your personal data in a structured, commonly used format so you can transfer it to another service provider.

Right to Object

You can object to our processing of your personal data based on legitimate interests, including for direct marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following details:

Data Protection Officer
gammatrixa Ltd
Anexartisias Street 36
6088 Larnaca, Cyprus

Email: privacy@gammatrixa.pro
Phone: +357 24112622

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for specific processing activities
  • Contract: Where processing is necessary for performing our contract with you
  • Legal Obligation: Where we must process data to comply with legal requirements
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights and freedoms

This Privacy Policy is governed by the laws of Cyprus and the European Union. For any disputes arising from this policy, the courts of Cyprus shall have exclusive jurisdiction.

gammatrixa

Advanced student retention analytics dashboards for educational institutions across Europe.

gammatrixa Ltd

Registration: HE542938

VAT: CY54387691X

What We Do

  • Analytics Dashboards
  • Predictive Modelling
  • Real-time Monitoring
  • Integration Services

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Contact Information

Anexartisias Street 36
6088 Larnaca, Cyprus

+357 24112622

contact@gammatrixa.pro

Mon-Fri: 11:00 - 20:00

© 2026 gammatrixa Ltd (HE542938). All rights reserved.